Theresa Ermer
About Theresa Ermer
Theresa Ermer serves as Vice President and Learning Manager at HSBC, where she has worked since 2017. She has a diverse background in financial services, having held various roles at M&T Bank and HSBC, and holds a Bachelor's degree in Business and an MBA.
Current Role at HSBC
Theresa Ermer serves as Vice President and Learning Manager at HSBC, a position she has held since 2017. In this role, she is responsible for developing and implementing learning strategies that enhance employee skills and organizational performance. Her expertise in lean manufacturing and supply chain management supports her efforts in creating effective training programs. She utilizes her skills in data analytics and process improvement to drive the success of learning initiatives.
Previous Experience at HSBC
Prior to her current role, Theresa Ermer held several positions at HSBC. From 2015 to 2017, she was Vice President and Senior Manager of Financial Crime Compliance. Before that, she worked as Assistant Vice President and Anti-Money Laundering Business Consultant Manager from 2011 to 2015. She also served as Assistant Vice President and Anti-Money Laundering Project Manager for a brief period in 2010. Her diverse roles at HSBC contributed to her comprehensive understanding of compliance and training.
Experience at M&T Bank
Theresa Ermer worked at M&T Bank from 2008 to 2010 as Project Analyst IV. She also served as Employee Engagement Specialist from 2007 to 2008. Her tenure at M&T Bank provided her with valuable experience in project management and employee engagement strategies, which she later applied in her roles in learning and development.
Education and Expertise
Theresa Ermer holds a Bachelor's degree in Business from the State University of New York College at Buffalo, where she studied from 1996 to 1998. She later earned an MBA from Medaille College, completing her studies from 2001 to 2003. Her educational background, combined with her expertise in facilitation, relationship building, and internal communications, supports her responsibilities in developing effective learning strategies.
Training Specialist Role at Ahold
Before her extensive career at HSBC and M&T Bank, Theresa Ermer worked as a Training Specialist at Ahold from 2004 to 2007. In this role, she focused on training development and delivery, which laid the foundation for her future roles in learning management and employee development.