Thiago Peterli
About Thiago Peterli
Thiago Peterli is a Retail Branch Manager with over seven years of experience in his current role and nine years in sales and service management in London, United Kingdom. He holds degrees in Business Administration and Management, as well as International Business, both obtained from Universidade Estacio de Sá.
Work at HSBC
Thiago Peterli has been employed at HSBC since 2017, holding the position of Retail Branch Manager. In this role, he oversees branch operations, ensuring high standards of customer service and operational efficiency. His tenure at HSBC has contributed to the organization's commitment to providing quality banking services in London, Greater London.
Experience in Sales and Service Management
Since 2015, Thiago has served as a Sales and Service Manager in London. This position involves managing sales strategies and enhancing customer service experiences. His experience in this role has allowed him to develop skills in team leadership and customer relationship management.
Previous Employment at TTT Moneycorp
Prior to his current roles, Thiago worked at TTT Moneycorp as a Senior Cashier from 2008 to 2010. His responsibilities included handling cash transactions and providing customer support. This experience laid the foundation for his later roles in customer service and management.
Educational Background in Business Administration
Thiago studied at Universidade Estacio de Sá, where he earned a degree in Business Administration and Management from 2000 to 2005. He also studied at Estácio, achieving a degree in Business Administration and International Business during the same period. This educational background has equipped him with essential knowledge in business operations and management.
Career Progression in Customer Service
Thiago worked as a Senior Customer Service Officer from 2010 to 2014 in London. In this capacity, he focused on enhancing customer satisfaction and resolving inquiries. His experience in customer service has been instrumental in his career development, leading to managerial positions.