Tow Fong Dan
About Tow Fong Dan
Tow Fong Dan serves as the Assistant Vice President of Operations at HSBC in London, a position he has held since 2006. He previously worked as a Customer Service Team Manager at Vads Berhad in Kuala Lumpur for four years.
Work at HSBC
Tow Fong Dan has been employed at HSBC since 2006, holding the position of Assistant Vice President Operations. With 18 years of experience in this role, he has contributed to the operational efficiency of the organization in London, Greater London, United Kingdom. His responsibilities likely include overseeing various operational processes and ensuring that they align with the company's strategic objectives.
Previous Experience at Vads Berhad
Prior to joining HSBC, Tow Fong Dan worked at Vads Berhad as a Customer Service Team Manager from 2002 to 2006. During his four years in this role, based in Kuala Lumpur, Kuala Lumpur, Malaysia, he managed customer service operations and led a team to enhance service delivery and customer satisfaction.
Education and Expertise
Tow Fong Dan studied Business at Tunku Abdul Rahman University College. This educational background has provided him with foundational knowledge and skills relevant to his roles in operations and customer service management.
Professional Background
Tow Fong Dan has a professional background that spans over two decades in operations and customer service management. His career trajectory from Vads Berhad to HSBC showcases his growth and expertise in operational roles within the financial services sector.