Usha Ranganath
About Usha Ranganath
Usha Ranganath serves as the Executive Director at HSBC in Bengaluru, India, where she has worked since 2022. She has a background in banking operations and transformation, having held various leadership roles at HSBC and JPMorgan Chase & Co., and is known for her focus on efficiency and customer satisfaction.
Work at HSBC
Usha Ranganath has held multiple roles at HSBC, demonstrating a progressive career trajectory within the organization. She served as Vice President - Head of UK Security Processing Center from 2016 to 2020, where she contributed to the management of security processing operations. From 2019 to 2020, she worked as Vice President - Business Management and Operations Support. In 2020, she transitioned to Vice President - Portfolio Manager Wholesale Operations Transformation, focusing on enhancing operational efficiency. Since 2022, she has been serving as Executive Director, leading transformation initiatives in client account servicing operations to improve efficiency and customer satisfaction.
Experience at JPMorgan Chase & Co.
Usha Ranganath worked at JPMorgan Chase & Co. as Vice President (AWM) - Strategic Programme Management from 2021 to 2022. In this role, she was responsible for overseeing strategic programs within the Asset and Wealth Management division. Her experience at JPMorgan complemented her extensive background in banking operations and transformation, further enhancing her expertise in managing complex projects.
Education and Expertise
Usha Ranganath holds a Master of Business Administration in International Business Management from Bangalore University. This educational background has equipped her with the necessary skills and knowledge to navigate the complexities of the banking sector. Her expertise includes strategic planning, project management, and operations transformation, which she has applied throughout her career in various leadership roles.
Background
Usha Ranganath has built a career in the banking sector, primarily in operational and strategic roles. Her work spans several years across major financial institutions, including HSBC and JPMorgan Chase & Co. She has experience in managing cross-functional teams and has been recognized for her innovative problem-solving skills, which have contributed to improved project delivery timelines.
Achievements in Leadership and Mentorship
In her current role and previous positions, Usha Ranganath has been actively involved in mentoring and developing future leaders within her organization. She fosters a culture of continuous learning and improvement, emphasizing the importance of leadership development in the banking sector. Her commitment to nurturing talent has been a significant aspect of her professional journey.