Vanessa Biggin
About Vanessa Biggin
Vanessa Biggin is a Business Analyst at HSBC, where she has worked since 2008. She holds a Bachelor of Arts in History from The University of Hull and has previously held roles as a Customer Service Representative and Mortgage Project Manager at HSBC.
Work at HSBC
Vanessa Biggin has been employed at HSBC since 2008, currently holding the position of Business Analyst. In this role, she has contributed to various projects and initiatives that enhance operational efficiency and improve customer experiences. Prior to her current role, she served as a Mortgage Project Manager from 2001 to 2008, where she managed mortgage-related projects. Additionally, she began her career at HSBC as a Customer Service Representative from 1998 to 2001, providing support and assistance to customers in Sheffield, United Kingdom.
Education and Expertise
Vanessa Biggin earned her Bachelor of Arts (B.A.) degree in History from The University of Hull, where she studied from 1995 to 1998. Her educational background provides her with a strong foundation in analytical thinking and research skills, which are essential in her role as a Business Analyst. She also attended Thomas Rotherham College, furthering her academic qualifications before pursuing her degree.
Background
Vanessa Biggin has a career spanning over two decades in the banking and finance sector, primarily with HSBC. She began her journey in customer service, transitioning to project management, and eventually to her current analytical role. Her experience in various capacities within the same organization has equipped her with a comprehensive understanding of the banking industry and its operations.
Career Progression
Vanessa Biggin's career at HSBC reflects a clear progression through various roles. Starting as a Customer Service Representative, she gained firsthand experience in customer interactions. She then advanced to the position of Mortgage Project Manager, where she oversaw project initiatives. Since 2008, she has been working as a Business Analyst, leveraging her extensive experience to drive improvements and support strategic goals within the organization.