Vico Ng
About Vico Ng
Vico Ng is a Business Analyst specializing in WPB Transformation at HSBC, with a background in business analysis and digital banking projects. He has previously held various roles at China CITIC Bank International Limited and has experience in enhancing customer onboarding processes and developing mobile banking solutions.
Work at HSBC
Currently, Vico Ng serves as a Business Analyst in the WPB Transformation team at HSBC, a position held since 2021. In this role, he focuses on enhancing the bank's operations and customer experience through various transformation initiatives. His responsibilities include analyzing business processes and implementing solutions that align with HSBC's strategic goals.
Previous Experience at China CITIC Bank International Limited
Vico Ng has extensive experience at China CITIC Bank International Limited, where he held multiple roles from 2017 to 2021. He started as an HKMA FCAS Intern, followed by positions as Officer and Senior Officer in Operations Process, and later as Analyst and Assistant Manager in Business Analysis. His work involved significant contributions to business transformation projects, including remote account opening and eKYC initiatives.
Education and Expertise
Vico Ng holds a Bachelor’s Degree in Business Administration with a focus on Business Operations Management from City University of Hong Kong, completed in 2017. He also studied International Business at EDHEC Business School during an exchange program from 2015 to 2016. His educational background equips him with a solid foundation in business analysis and operations management.
Projects and Initiatives
Throughout his career, Vico Ng has been involved in various projects aimed at enhancing digital banking solutions. He contributed to the development of a mobile banking app named inMotion, worked on a virtual credit card project, and engaged in the implementation of open API initiatives. His efforts focus on improving customer onboarding processes and enhancing security measures through technologies like soft token and device binding.
Internship Experience
Vico Ng gained early industry experience through a summer internship at Cold Storage Singapore (1983) Pte Ltd in 2015. This role provided him with practical insights into business operations, complementing his academic studies and laying the groundwork for his future career in banking and business analysis.