Winlyn Tsang
About Winlyn Tsang
Winlyn Tsang is a Senior Collections Manager at HSBC in Hong Kong SAR, with extensive experience in consumer credit risk and collections management. She has held various roles at HSBC and Citi, contributing to performance excellence in global banking operations.
Current Role as Senior Collections Manager
Winlyn Tsang currently holds the position of Senior Collections Manager at HSBC, a role she has occupied since 2019. In this capacity, she is responsible for overseeing collections operations and strategies within the organization. Her extensive experience in the field allows her to effectively manage teams and drive performance in collections, contributing to the overall efficiency of the department.
Previous Experience at HSBC
Winlyn Tsang has held multiple roles at HSBC over the years. She served as Manager Regional Regulatory & Compliance in the Asia Pacific Commercial Banking sector from 2015 to 2017. Prior to that, she was the Group Collections Operations & Analytics Manager from 2017 to 2019. Her earlier positions included Regional Collections Manager from 2008 to 2010 and Regional Collections Analytics Manager from 2010 to 2015, all based in Hong Kong.
Education and Expertise
Winlyn Tsang earned her Master of Business Administration (M.B.A.) from The Hong Kong University of Science and Technology, studying from 2003 to 2005. She also holds a Bachelor’s Degree in Business Administration with a concentration in Marketing from The Chinese University of Hong Kong, where she studied from 1997 to 2000. Her educational background supports her deep insight into consumer credit risk, portfolio management, and collection strategy.
Experience at Citi and Hang Seng Bank
Before her extensive tenure at HSBC, Winlyn Tsang worked at Citi as an Assistant Vice President in Risk from 2005 to 2008. She also served as a Credit Risk Manager at Hang Seng Bank from 2000 to 2005. These roles contributed to her comprehensive understanding of risk management and credit operations within the banking sector.
Global Collaboration and Project Leadership
Winlyn Tsang possesses extensive experience collaborating with multinational partners and customers across various regions, including the US, UK, and UAE. She has led the growth of new business units and projects for global banks, demonstrating her capability in achieving performance excellence and managing diverse teams across cultures in locations such as Hong Kong, China, Singapore, Malaysia, Indonesia, India, Vietnam, and Australia.