Yelena Gaina
About Yelena Gaina
Yelena Gaina serves as the Team Leader for PFS Credit Operations at HSBC Bank Kazakhstan, where she has worked since 2008. She manages departmental responsibilities, optimizes processes, and oversees post-credit services while conducting research on legal aspects of credit operations.
Work at HSBC
Yelena Gaina has been employed at HSBC Bank Kazakhstan since 2008, where she serves as the Team Leader for PFS Credit Operations. In this role, she has accumulated 16 years of experience, overseeing various aspects of credit operations. Her responsibilities include managing the delegation of tasks within her department to ensure an effective workflow. Gaina is focused on optimizing working processes to enhance efficiency and improve the quality of post-credit services provided by her team.
Education and Expertise
Yelena Gaina studied at the Labor and Social Relations Academy of Moscow, specifically at its Almaty Branch, where she achieved a degree in Accounting and Audit. This educational background provides her with a solid foundation in financial principles and practices, which she applies in her current role at HSBC. Her expertise extends to conducting continuous updates and research on the legal aspects related to credit operations, ensuring compliance and informed decision-making within her department.
Background
Yelena Gaina has built a career in the banking sector, particularly in credit operations. Her tenure at HSBC Bank Kazakhstan has allowed her to develop a deep understanding of the financial services industry. Gaina's role involves not only managing her team but also actively participating in the development of new products related to credit operations, showcasing her commitment to innovation and improvement within her field.
Achievements
In her capacity as Team Leader for PFS Credit Operations at HSBC Bank Kazakhstan, Yelena Gaina has made significant contributions to the efficiency and effectiveness of credit operations. She has successfully overseen the provision of high-quality post-credit services and has played a key role in the development of new products. Her focus on optimizing processes and ensuring compliance with legal standards reflects her dedication to enhancing the operational capabilities of her team.