Zabeda Rahman
About Zabeda Rahman
Zabeda Rahman is a CDD Quality Control Analyst at HSBC in Birmingham, United Kingdom, where she has worked since 2017. She has previous experience in customer relations and various analytical roles at Barclays and KPMG.
Work at HSBC
Zabeda Rahman has been employed at HSBC since 2017 as a CDD Quality Control Analyst. In this role, she is responsible for ensuring compliance with customer due diligence standards. Her tenure at HSBC spans over seven years and is based in Birmingham, United Kingdom. Prior to her current position, she worked as a SCC Global Standards KYC Analyst at HSBC for one year, from 2016 to 2017.
Previous Employment Experience
Before joining HSBC, Zabeda Rahman held several positions in the financial sector. She worked at Barclays as a Customer Relations Advisor for 10 months in 2011 to 2012, focusing on Payment Protection Insurance (PPI) claims. Following that, she was employed at KPMG as a PPI Calculations Analyst from 2012 to 2014 for two years. Additionally, she served as a KYC Screening Analyst at KPMG from 2014 to 2015.
Education and Expertise
Zabeda Rahman earned her Bachelor's degree in Childhood Studies from Leeds Beckett University, where she studied from 2007 to 2011. This educational background provides her with a foundational understanding of child development and related fields, which may contribute to her analytical skills in her current role in compliance and quality control.
Background
Zabeda Rahman has a diverse background in customer relations and compliance within the financial services industry. Her career began in customer service roles and progressed to specialized positions in compliance and quality control. Her experience spans multiple organizations, including HSBC, Barclays, and KPMG, primarily based in the Leeds and Birmingham areas of the United Kingdom.