Zareen Smith
About Zareen Smith
Zareen Smith serves as the Local Director at HSBC, a position she has held since 2021. With a robust background in banking, she has over a decade of experience at HSBC in various roles, including Branch Manager and Project Manager, and possesses advanced qualifications in banking and financial services.
Work at HSBC
Zareen Smith has been serving as Local Director at HSBC since 2021, marking three years in this role. Prior to this position, she held various roles within the organization, including Branch Manager from 2013 to 2021 and Project Manager from 2007 to 2009 at Canada Square, Canary Wharf. Additionally, she worked as Sales and Services Manager for Business Telephone Banking from 2009 to 2010 in Leicester and as Branch Manager from 2010 to 2013 in Belfast. Her extensive experience at HSBC spans over 14 years, showcasing her commitment to the organization.
Education and Expertise
Zareen Smith has a solid educational foundation in banking and financial services. She studied at the University of Teesside, earning a degree in Business Studies from 2001 to 2005. She further enhanced her expertise by obtaining an Applied Diploma in Retail Financial Services from ifs, completing her studies from 2006 to 2008. Additionally, she achieved a Retail Code in Banking Services in 2012. Zareen also holds an MSc in Retail and Digital Banking from Cranfield School of Management, which she completed from 2019 to 2022. Her education supports her expertise in agile environments, risk management, and customer service.
Background
Zareen Smith's professional background is rooted in the financial services sector, with a focus on various roles at HSBC. Her career began in 2007 as a Project Manager, followed by a series of managerial positions that highlight her leadership capabilities. She has worked in different locations, including Canada Square, Leicester, and Belfast, which has provided her with diverse experiences in customer service and risk management. Her commitment to coaching is also evident in her leadership style, contributing to her effectiveness as a Local Director.
Achievements
Throughout her career at HSBC, Zareen Smith has demonstrated significant expertise in risk management and customer service. Her leadership role as Local Director involves coaching and mentoring, which are essential for fostering team development. Zareen's educational achievements, including her MSc in Retail and Digital Banking, further enhance her capabilities in adapting to the fast-paced changes within the financial services industry. Her ability to work in agile environments has been crucial in navigating these changes effectively.