Zenia Chan
About Zenia Chan
Zenia Chan is a Director at HSBC, serving as the Global Resilience Risk Lead and Global Third Party Risk Officer in the Markets and Securities Services division since 2020. With over 20 years of experience in resilience risk and operational risk management, she has held various roles in prominent financial institutions across London and Australia.
Work at HSBC
Zenia Chan has held multiple positions at HSBC since joining the organization. Currently, she serves as the Director - Global Resilience Risk Lead and Global Third Party Risk Officer for Markets and Securities Services, a role she has occupied since 2020 in London, England. Prior to this, she was the Director of Risk Governance from 2018 to 2020. Her earlier roles at HSBC include Senior Operational Risk Manager from 2013 to 2017, and Senior Business Risk Management Controller for London and EMEA from 2012 to 2013. Chan's tenure at HSBC reflects her extensive expertise in risk management.
Previous Experience in Banking
Zenia Chan has a diverse background in the banking sector, having worked at several prominent institutions. She was a Senior Internal Governance Controller at HSBC Global Banking and Markets from 2010 to 2012. Prior to that, she held roles at Barclays Bank as a Senior Financial Controller in various capacities from 2008 to 2010, and at RBS Global Banking & Markets as a Project Team Leader in 2008. Additionally, she worked at Liberty Financial Pty Ltd as a Senior Financial Analyst from 2003 to 2008 in Melbourne, Australia.
Education and Expertise
Zenia Chan studied Accounting and Finance at Monash University from 1997 to 1999. She is a qualified Chartered Accountant from Australia and completed the ESG Investing course from the CFA Institute in March 2022. With over 20 years of experience, she specializes in Resilience Risk, particularly in Third Party Risk and Operational Risk Management. Her educational background and professional qualifications contribute to her expertise in the financial services industry.
Community Involvement
In addition to her professional responsibilities, Zenia Chan actively participates in her local community. She volunteers at a local working group that focuses on discussing and resolving issues related to her area. This involvement demonstrates her commitment to community engagement and local development.
Language Proficiency
Zenia Chan is fluent in English, Mandarin, and Cantonese. This multilingual ability enhances her communication skills and allows her to engage effectively in diverse environments, particularly in the global financial sector.