Balaji Murugesan
About Balaji Murugesan
Balaji Murugesan is the Lead Technical Writer at HTC Global Services in Chennai, Tamil Nadu, India. He has a diverse background in business analysis, operations, and digital marketing, with extensive experience in media research and analytics.
Current Role at HTC Global Services
Balaji Murugesan has been employed as the Lead Technical Writer at HTC Global Services since 2021. Located in Chennai, Tamil Nadu, India, Balaji’s role involves producing high-quality technical documentation that aligns with the company's standards and client requirements. He is responsible for creating user manuals, guides, and other technical documents that facilitate clear communication between the development team and end-users.
Previous Experience at Mobius Knowledge Services
Balaji Murugesan held the position of Lead Consultant - Corporate & Presales at Mobius Knowledge Services from 2018 to 2021. During his tenure of three years in Chennai, Tamil Nadu, Balaji was instrumental in driving presales activities and providing strategic consulting services. His role required a deep understanding of client needs and delivering tailored solutions that helped in business development and client retention.
GENPACT Career Journey
Balaji Murugesan has worked at GENPACT in two significant capacities. From 2016 to 2018, he served as a Business Analyst, Operations, in Bengaluru, Karnataka, where he conducted in-depth business analysis to optimize operations. Prior to that, from 2014 to 2016, he was a Senior Associate, Operations, also in Bangalore. In these roles, Balaji was pivotal in improving operational efficiencies and providing valuable insights for business growth.
Educational Background
Balaji Murugesan has a strong academic background spanning multiple disciplines. He earned his Master of Business Administration (MBA) in Business, Management, Marketing, and Related Support Services from BSBS Business Academy between 2012 and 2014. Prior to that, he completed his Bachelor of Technology (B.Tech.) in Electronics and Communications Engineering from Kalasalingam University, where he studied from 2008 to 2012. Additionally, Balaji achieved his 12th grade qualification from St. Paul's Matriculation Higher Secondary School, where he studied from 2002 to 2008.
Digital Marketing Certification
Balaji Murugesan holds a certification in Digital Marketing from the Loyola Institute of Business Administration. This certification underscores his passion for digital marketing and complements his technical and business expertise. His knowledge in digital marketing allows him to integrate modern promotional strategies with traditional business operations, enhancing overall marketing efforts.