Chris Vela
About Chris Vela
Chris Vela is the Office 365 Technical Support Lead Analyst at HTC Global Services, with a diverse background in technical support and application development.
Company
Chris Vela is currently working at HTC Global Services as the Office 365 Technical Support Lead Analyst. The company is based in Troy, Michigan, United States.
Title
Chris Vela holds the position of Office 365 Technical Support Lead Analyst at HTC Global Services. In this role, Chris provides crucial support for Office 365, tackling technical issues and offering technical guidance for cloud applications.
Education and Expertise
Chris Vela completed studies at PC Pro Schools, earning an MCDST in Information Technology from 2010 to 2011. Earlier, Chris studied Criminal Justice at Grand Rapids Community College, completing the program in 1970. These educational qualifications have provided Chris with a strong foundation in both IT and criminal justice fields.
Professional Background
Chris Vela has accumulated a wealth of experience through various roles. These include Desktop Support Engineer at Dewpoint (2017-2019), Application Developer II at Meijer (2014-2019), Client Technology Technician at Helen DeVos Children's Hospital (2013-2014), and Helpdesk Analyst at American Seating Company in 2013. Chris has also worked as a Technical Support Engineer at Summit Training Source, and as a Consultant at Data Strategy.
Technical Support Experience
Chris Vela has extensive experience in technical support roles, including time spent as a Tier One Support Engineer at Information Systems Intelligence (2011-2012) and as a Technical Support Engineer at Summit Training Source. In these roles, Chris has provided troubleshooting support for Citrix environments across a six-state area and international offices in China.