Eric Helhowski
About Eric Helhowski
Eric Helhowski is the Sr. Director of Client Operations at HTC Global Services, with extensive experience in digital transformation and EHR systems within the healthcare sector.
Company
Eric Helhowski is currently employed at HTC Global Services. He holds the position of Senior Director of Client Operations, working out of the Detroit Metropolitan Area. He has been part of HTC Global Services in various roles since 2020, starting as Director of Service Delivery and transitioning through different leadership positions.
Title
Eric Helhowski serves as the Senior Director of Client Operations at HTC Global Services. He assumed this role in 2023 and is responsible for overseeing client operations and ensuring organizational goals are met through effective client relationship management.
Education and Expertise
Eric Helhowski studied at Southern New Hampshire University from 1970 to 2022. He has extensive expertise in implementing and optimizing Electronic Health Records (EHR) systems, especially Cerner and Epic. His specialization includes digital transformation initiatives within the healthcare sector such as automation and digital front door strategies.
Professional Background
Eric Helhowski's career spans multiple companies and roles. At HTC Global Services, he served as Director of Client Operations in 2022 and Director of Service Delivery from 2020 to 2022. Prior to that, he worked at Ascension Technologies as Sr. Business Manager from 2017 to 2020. His roles at CareTech Solutions included Sr. Continuous Improvement Specialist, Project Manager/Implementation Specialist, Design and Delivery Specialist, and Service Desk Problem Manager. Earlier in his career, he worked as a Customer Service Representative at Dialogue Marketing Communications and as Promotional Director at Prestige Imports.
Expertise in EHR Implementations
Eric Helhowski has successfully led over 40 hospital and EHR implementations, focusing on customer-centric solutions. His proficiency in EHR systems, particularly Cerner and Epic, positions him as an expert in optimizing these critical healthcare technologies.