Kellye Coulter
About Kellye Coulter
Kellye Coulter is a Human Resources Business Partner at HTC Global Services, managing the HR lifecycle for over 350 remote IT service center analysts in the healthcare industry. She has extensive experience in HR and education, holding a Master's degree in Special Education from the University of Cincinnati.
Current Role at HTC Global Services
Kellye Coulter has been serving as a Human Resources Business Partner at HTC Global Services since 2022. Based in Knoxville, Tennessee, she works remotely, managing the HR lifecycle for over 350 remote IT service center analysts in the healthcare industry. As a primary liaison between employees and HTC, Coulter handles payroll, benefits, and other HR matters, ensuring that employees are informed about updates to company policies. She also collects data to determine analysts' needs and enhance their success, fostering a positive work environment and increasing employee engagement.
Previous Experience in Human Resources
Before joining HTC Global Services, Kellye Coulter worked at Bon Secours Mercy Health as an HR Onboarding Specialist from 2021 to 2022. During her tenure in Cincinnati, Ohio, she oversaw the efficient onboarding and offboarding processes, ensuring smooth transitions for new and departing employees. Her responsibilities also included enhancing employee engagement and ensuring employees were well-informed about their benefits and company policies.
Experience as a Program Specialist
Coulter worked at Aerotek in Mason, Ohio, as a Program Specialist from 2020 to 2021. In this role, she focused on managing various programs and initiatives within the company. Her work contributed to improving program efficiency and effectiveness, which had a direct impact on employee satisfaction and operational outcomes.
Background in Special Education and Directorship
From 2002 to 2009, Coulter served as the Director of Rosebud Academy/Biederman Educational Center in Cincinnati, Ohio, where she was responsible for overseeing the institution's operations. She then worked as a Special Education Teacher at Mount Healthy City Schools from 2009 to 2016. In these roles, she was instrumental in developing and implementing educational programs tailored to the needs of special education students.
Educational Background and Expertise
Kellye Coulter holds a Master's degree in Special Education and Teaching from the University of Cincinnati, which she obtained between 2007 and 2009. She also acquired a Bachelor's degree in Early Childhood Education and Teaching from West Chester University of Pennsylvania, where she studied from 1996 to 1999. Her academic background provides a strong foundation for her roles in both education and human resources.