Koushik Das
About Koushik Das
Koushik Das is an IT Operations Manager at HTC Global Services, with extensive experience in IT operations, team building, and cybersecurity management.
Current Role at HTC Global Services
Koushik Das currently holds the title of IT Operations Manager at HTC Global Services, where he has been working since 2020. Based in Bengaluru, Karnataka, India, Koushik is responsible for managing comprehensive IT operations. His role includes overseeing a significant volume of monthly incidents and change requests, thereby ensuring a high level of service delivery and operational efficiency. He is also tasked with maintaining security and vulnerability compliance for a substantial number of computers.
Previous Experience at NTT India Pvt. Ltd.
Before joining HTC Global Services, Koushik Das served as a Senior Engineer at NTT India Pvt. Ltd. from 2017 to 2020. During his three-year tenure, he worked in Bengaluru, Karnataka, India, where he contributed to various IT operations and support activities. His responsibilities included managing technical support and ensuring reliable service delivery, which helped in honing his skills further in IT operations and management.
Work at STI Infotech PVT LTD and Freelance Consulting
Koushik Das had also worked as a Technical Support Engineer at STI Infotech PVT LTD from 2016 to 2017 for a year in Bengaluru. Prior to that, he was an Independent Consultant from 2010 to 2016 in Kolkata, West Bengal, India. His consulting work involved providing technical support and guidance on IT systems, which equipped him with invaluable insights into various IT functions and client management.
Early Career in Kolkata
Koushik Das began his career as a Junior Technician at Medi Infotech for six months in 2008 in Kolkata, West Bengal, India. He then served as a Junior System Administrator at Indus Net Technologies from 2008 to 2009 for nearly ten months. Following these roles, he worked as a Hardware Service Engineer at Phiz Technologies & Solutions Pvt. Ltd. in Kolkata from 2009 to 2010 for a year. These early roles helped Koushik build a strong technical foundation and expertise in handling hardware and system administration tasks.
Education at Jagadbandhu Institution
Koushik Das completed his HIGHER SECONDARY and SECONDARY education at Jagadbandhu Institution. Despite the details indicating a completion year of 1970, it's evident that his foundational education has played a crucial role in shaping his technical knowledge and problem-solving skills, which are essential in his current and past roles in IT operations.