Lia Farkas
About Lia Farkas
Lia Farkas is a Project Manager and Client Engagement Manager at HTC Global Services, with extensive experience in client engagement, contract preparation, and strategic business development.
Current Position at HTC Global Services
Lia Farkas currently holds the position of Project Manager and Client Engagement Manager at HTC Global Services. She began working at the company in 2014 and operates out of Troy, MI. In her role, Lia Farkas is responsible for managing client relationships and ensuring project success. Her duties include collaborating with various team members, such as technical staff and sales teams, as well as engaging with C-level executives and vendors to explore new business opportunities and improve existing processes.
Previous Roles at DCI-Artform
Before joining HTC Global Services, Lia Farkas worked at DCI-Artform. From 2008 to 2014, she served as the GM Programs Manager in Troy, MI. Prior to that, from 2000 to 2008, she held the positions of Team Leader and Senior Account Supervisor at the same company. In these roles, Lia Farkas developed managerial skills and gained substantial experience in account supervision and team leadership. Her tenure at DCI-Artform provided a foundation for her subsequent roles in project management and client engagement.
Education at Central Michigan University
Lia Farkas earned her Bachelor's degree in Business Administration from Central Michigan University. Her education at Central Michigan University equipped her with a comprehensive understanding of business operations, strategic planning, and management principles. The knowledge gained during her studies has been essential in her professional journey, contributing to her expertise in client engagement and project management.
Key Achievements in Client Engagement
Lia Farkas has played a pivotal role in generating over $3.1 million in incremental sales through strategic website recommendations and client engagement. She has also developed critical project documentation, such as CMS module scope documents and acceptance criteria for new web API offerings. Her ability to prepare contracts and work orders for negotiation ensures compliance both internally and externally. Additionally, Lia Farkas creates various internal and external publications, including proposals, user testing reports, and strategic messaging.
Collaboration and Process Improvement
In her professional career, Lia Farkas frequently collaborates with technical team members, sales personnel, C-level executives, and vendors. Her collaborative efforts aim to improve business processes and explore new business opportunities. By working closely with different departments and stakeholders, Lia Farkas has facilitated meaningful improvements and fostered a culture of continuous development and innovation.