Mangalagayethri Sr
About Mangalagayethri Sr
Mangalagayethri Sr is a Manager at HTC Global Services in Chennai, Tamil Nadu, India, with a background in leadership roles at Infosys BPM and Multivista Global Pvt. Ltd.
Company
Mangalagayethri Sr currently works at HTC Global Services as a Manager. She has been with the company since 2020 and operates out of Chennai, Tamil Nadu, India. In this role, she is responsible for overseeing various projects and managing team dynamics. Prior to this role, she held significant managerial positions at other reputed companies.
Title and Responsibilities
As a Manager at HTC Global Services, Mangalagayethri Sr is responsible for several key tasks including implementing process automation in collaboration with the RPA team, enhancing operational efficiency, and developing key Standard Operating Procedures (SOPs). She also maintains professional relationships with clients and ensures effective inter-departmental communication within the company.
Previous Professional Experience
Prior to her current role, Mangalagayethri Sr worked at Infosys BPM as an Assistant Manager from 2013 to 2020 in Chennai. Here, she was involved in capacity modeling with the quality team, utilizing Time and Motion studies, and value stream mapping. Before Infosys, she held a position at Multivista Global Pvt. Ltd. as a Team Lead from 2005 to 2013, which included team management and process optimization duties.
Educational Background
Mangalagayethri Sr pursued her higher education at XLRI Jamshedpur, where she studied Senior Leadership and obtained a postgraduate degree in 2023. She also holds a Bachelor of Engineering in Electrical and Electronics Engineering from Pallavan College of Engineering, obtained in 2004. Her foundational education was completed at Jawahar Matriculation Higher Secondary School, Neyveli.
Professional Skills and Initiatives
Throughout her career, Mangalagayethri Sr has been focused on enhancing operational efficiency and optimizing processes. She has developed keystroke-level Standard Operating Procedures and desktop instructions, securing client approval for critical documents. She has also worked closely with the quality team and is involved in capacity modeling and Time and Motion studies. Mangalagayethri maintains a strong focus on improving interpersonal skills within her team through effective management and engagement.