Monique I.
About Monique I.
Monique I. is a Human Resources Business Partner at HTC Global Services, with extensive experience in HR roles across various companies and a strong educational background in psychology and business administration.
Title
Monique I. holds the position of Human Resources Business Partner at HTC Global Services. She began her tenure at HTC Global Services in 2022 and operates in a remote capacity.
Professional Background
Monique I. has a diverse professional background in human resources and talent acquisition. She previously worked at Russell Tobin as an MSP Client Services Consultant (Locums) for five months in 2022. She also held a part-time role as a Recruiter at the Virtual Learning Academy from 2020 to 2021. Additionally, Monique was associated with Connect Realty as a Hiring and Sourcing Supervisor from 2018 to 2020. From 2016 to 2018, she served as a C Suite Executive Assistant-Project Coordinator at AltaMed Health Services. Her earlier roles included stints at iBrand Consulting as an Executive Assistant to the CEO/Talent Acquisitions Specialist from 2013 to 2015 and at Apollo Education Group as a Senior University Recruiter from 2004 to 2013.
Education and Expertise
Monique I. holds a Master of Psychology degree from Grand Canyon University, earned between 2019 and 2021. She also completed a Master of Business Administration (MBA) in Human Resources Management/Personnel Administration from the University of Phoenix between 2011 and 2013. Additionally, she has a Bachelor of Science in Business Administration and Management from the University of Phoenix, obtained from 2009 to 2011. Her educational background furnishes her with in-depth knowledge in psychology, human resources, and business management.
HR Responsibilities at HTC Global Services
At HTC Global Services, Monique I. oversees consultants within the BFSI Department, managing tasks such as onboarding, salary exceptions, performance coaching, and system data management using platforms like Paycor and PeopleSoft. She leads efforts for the re-acclimation of offshore employees to onshore operations, focuses on cultivating the company's culture, and engages in employee engagement processes and events. Monique's role also includes evaluating existing HR processes, identifying inefficiencies, and documenting revised procedures to enhance efficiency and effectiveness.
Skills in HR Documentation and Training Material Development
Monique I. is proficient in technical writing for HR documentation, policy manuals, and procedural guides. She excels in creating clear, concise, and comprehensive content for various audiences. Additionally, she designs and develops training materials, guides, and presentations for HR processes to ensure clarity and effectiveness in conveying complex information. Her capabilities extend to preparing compliance reports, regulatory documentation, and procedural manuals while adhering to industry standards and legal requirements.
HRBP Podcast Group
Monique I. founded the HRBP Podcast Group to explore best practices, trends, and strategies within the HR field. The podcast covers a range of topics including HR Leadership & Strategy, Diversity, Equity & Inclusion, Employee Well-being & Engagement, Talent Acquisition & Retention, and Future of Work & Workplace Innovation. This initiative reflects her commitment to sharing knowledge and fostering dialogue on important HR topics.