Shakthieswaran Sukumar
About Shakthieswaran Sukumar
Shakthieswaran Sukumar is a Senior Manager at HTC Global Services with expertise in DevOps, Digital Transformation, and Accessibility Testing.
Current Role at HTC Global Services
Shakthieswaran Sukumar is currently positioned as a Senior Manager at HTC Global Services in Chennai, Tamil Nadu, India. His tenure at the company began in 2020, where he is responsible for overseeing various aspects of the business operations. His role involves leading teams, managing projects, and driving initiatives focused on DevOps and Digital Transformation.
Educational Background and Qualifications
Shakthieswaran Sukumar holds a Master of Arts (M.A.) degree from the University of Madras, earned between 2001 and 2003. Prior to that, he obtained a Bachelor of Commerce (B.Com.) degree from Loyola College from 1995 to 1998. Additionally, he pursued commerce studies at St Pauls Higher Sec School, Salem, from 1994 to 1995, and at Sri Vidya Mandir Higher Secondary School for twelve years, from 1981 to 1993.
Expertise in Process Improvement
Shakthieswaran Sukumar is a Certified Six Sigma Green Belt, which underscores his expertise in process improvement and quality management. This certification highlights his capability to optimize business processes and ensure high standards of quality within projects and operations.
Experience in BPA/ITES Industry
With extensive experience in the BPA/ITES industry, Shakthieswaran Sukumar has specialized knowledge in US Healthcare, Legal Process Outsourcing (LPO), and e-Publishing/e-Learning sectors. His background in these areas allows him to leverage industry-specific best practices to enhance service delivery and business performance.
Specialization in Accessibility Testing
Shakthieswaran Sukumar specializes in Accessibility Testing, focusing on ensuring digital content is accessible to all users, including those with disabilities. This specialization plays a critical role in making digital platforms more inclusive and compliant with accessibility standards.