Sunil Wankhede
About Sunil Wankhede
Sunil Wankhede is a Senior Engineer at HTC Global Services, specializing in Zendesk management and product implementation.
Current Position at HTC Global Services
Sunil Wankhede is currently employed as a Senior Engineer at HTC Global Services, a position he has held since 2022. Based in Bangalore, his role primarily involves managing Zendesk instances specifically for high-profile clients such as Walt Disney. He is responsible for implementing and releasing new products on Zendesk, ensuring they align with client requirements and industry standards.
Former Role at WhiteHat Jr
From 2020 to 2022, Sunil worked as an Assistant Manager - Product Support at WhiteHat Jr in Mumbai, Maharashtra. In this role, he provided expert support for Zendesk, helping to streamline product support mechanisms and improve customer service. His responsibilities encompassed managing the deployment and optimization of Zendesk applications for internal use.
Previous Experience at WinLinTech Solutions
Sunil was employed as a Linux System Administrator at WinLinTech Solutions Private Limited for a brief period from 2019 to 2020 in Pune, Maharashtra. During these seven months, he managed Linux servers and infrastructure, contributing to the company’s operating system efficiency and reliability.
Technical Support at Aress Software
From 2017 to 2019, Sunil worked as a Technical Support Engineer at Aress Software in Nasik, Maharashtra. During this time, he was responsible for resolving technical issues, providing customer support, and assisting in the maintenance of various software systems.
Educational Background
Sunil completed his Bachelor of Engineering - BE in Electronics at K.K.Wagh Education Society's College of Engineering, located in Nashik. He studied from 2010 to 2016, gaining a solid foundation in electronics engineering which has underpinned his technical career in various IT support roles.