Swati Rai
About Swati Rai
Swati Rai is a Senior Associate at HTC Global Services with extensive experience in client services and IT recruitment.
Professional Role at HTC Global Services
Swati Rai has been serving as a Senior Associate at HTC Global Services since 2021. Her role places her within the realm of US IT recruitment, where she utilizes her extensive background in client services to streamline and optimize the recruitment process. Her current responsibilities align closely with her past experience, enabling her to contribute effectively to the team's recruitment strategies.
Tenure at TIAA
Swati Rai worked at TIAA as an Analyst from 2018 to 2020 in Pune, Maharashtra, India. During her two-year tenure at TIAA, she honed her skills in analytical roles. This experience provided her with valuable insights into the financial services sector, specifically within the US retirement domain, enhancing her competency in handling client services.
Experience at Principal Financial Group
From 2015 to 2018, Swati Rai was a Senior Client Service Specialist at Principal Financial Group. Over the course of three years, she developed substantial expertise in client services and customer handling within the service industry. This role laid a strong foundation for her subsequent positions, demonstrating her capability to manage client relationships effectively.
MBA from Amity University Noida
Swati Rai completed her MBA at Amity University Noida between 2011 and 2013. This academic achievement provided her with a solid grounding in business administration, finance, and management, equipping her with the theoretical and practical knowledge required to excel in her professional endeavors.
Transition in Career Focus
Swati Rai has successfully transitioned from a career in the US retirement domain to a focus on IT recruitment. Her extensive experience in client services and customer handling serves as a strong asset in her current role at HTC Global Services. By leveraging her past experience, she effectively enhances recruitment processes and strategies within the IT sector.