Michael Shipley
About Michael Shipley
Michael Shipley serves as the Director of Customer Service at Hubstaff, a position he has held since 2018. He has a background in quality control and customer service, with previous roles at TCA - Technical Cable Applications and Hubstaff.
Work at Hubstaff
Michael Shipley has been employed at Hubstaff since 2018, currently holding the position of Director of Customer Service. In this role, he oversees customer service operations and ensures the delivery of high-quality support to clients. Prior to his current position, he worked as a Customer Service Representative at Hubstaff from 2018 to 2021, where he gained valuable experience in customer interactions and service protocols.
Previous Experience at TCA - Technical Cable Applications
Before joining Hubstaff, Michael Shipley worked at TCA - Technical Cable Applications from 2014 to 2018. He served as Quality Control Lead for four years, where he managed quality assurance processes and ensured compliance with industry standards. Additionally, he worked as a Quality Control Inspector for one year, focusing on product inspections and quality assessments.
Education and Expertise
Michael Shipley studied Industrial Mechanics and Maintenance Technology at Green River Community College. He completed a program that lasted 11 months, achieving certifications in Machine Maintenance I and II in 2015. This educational background provided him with technical skills relevant to maintenance and quality control in his subsequent roles.