Niall Mullins
About Niall Mullins
Niall Mullins is a Customer Success Manager at Humaans, specializing in stakeholder management for high growth startups. He has extensive experience in building teams and scaling organizations, notably contributing to the growth of an Edtech startup from 5 to 130 employees.
Work at Humaans
Niall Mullins has been serving as a Customer Success Manager at Humaans since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. Humaans is known for its innovative solutions in human resources management. Mullins leverages his expertise in stakeholder management to support the company's growth and improve client relationships.
Previous Experience at Unibuddy
Prior to his current position, Niall Mullins worked at Unibuddy for three years, where he held the role of Head of People & Talent. He was instrumental in developing the People team and enhancing the company's talent acquisition strategies. Additionally, he served as Lead Customer Success Manager, where he contributed to customer engagement and retention efforts.
Background in Education and Early Career
Niall Mullins studied at Royal Holloway, University of London, where he earned a Bachelor's Degree in Geological and Earth Sciences/Geosciences. His early career included various roles at Royal Holloway, including Admissions and Applicant Services Advisor, Development Assistant, and Marketing Assistant. These positions provided him with foundational skills in customer service and marketing.
Stakeholder Management Expertise
Mullins specializes in stakeholder management, particularly within high-growth startups from seed to Series B stages. His experience includes scaling an Edtech startup from five to 130 employees, demonstrating his ability to manage relationships and drive organizational growth effectively.
Educational Background
Niall Mullins completed his A levels at Whitchurch High School, focusing on subjects such as Geology/Earth Science, Politics, Biology, and Product Design. This academic background laid the groundwork for his subsequent studies in geological sciences and his professional career.