Natalie Ward
About Natalie Ward
Natalie Ward is a Sr. Technical Writer at Hyperscience with extensive experience in technical writing and a strong background in user interface and API documentation.
Company
Natalie Ward is currently working at Hyperscience as a Senior Technical Writer. She has been with the company since 2021, based in New York, New York, United States. Prior to her current role, she was also with Hyperscience as a Technical Writer from 2020 to 2021.
Title
Natalie Ward holds the title of Senior Technical Writer. Her role involves creating and maintaining complex technical documentation, ensuring clarity and accessibility for various user groups. Her expertise includes both user interface and API documentation, which is crucial for startups and established tech companies alike.
Education and Expertise
Natalie Ward has a comprehensive educational background with degrees from multiple institutions. She holds a BAS in Computer Science and a BA in English from the University of Pennsylvania. Additionally, she earned an MS in Professional & Technical Communication from the New Jersey Institute of Technology. She also studied Psychology at Rutgers University. Natalie possesses a wide array of programming skills including HTML, CSS, XML, SQL, JavaScript, Java, C, Python, and Git, and is skilled in using content management tools such as MadCap Flare, Confluence, Jira, and Zendesk.
Background
Natalie Ward has accumulated extensive experience in technical writing across various companies. She worked at ActionIQ as a Technical Writer from 2019 to 2020 and at Yext from 2013 to 2019. She also contributed her skills at Studio B Productions as a Writer from 2013 to 2015 and at Borderfree as a Technical Communicator from 2011 to 2013, after starting as a Technical Communication Intern in 2010.
Achievements
Natalie Ward has expertise in using Google Analytics to track and improve the effectiveness of documentation. Her keen interest in localization and translation contributes to enhancing documentation accessibility, reaching diverse audiences. She also possesses strong skills in content management and collaboration tools, ensuring efficient and well-coordinated documentation processes.