Osmond Okpala
About Osmond Okpala
Osmond Okpala is a Customer Success Manager at Hyperscience with extensive experience in customer relationship management and project management.
Current Position at Hyperscience
Osmond Okpala serves as a Customer Success Manager at Hyperscience since 2022. In this role, he is responsible for nurturing customer relationships and ensuring client satisfaction. His focus is on helping clients achieve their business goals through the effective use of Hyperscience's solutions. His expertise in managing projects and a positive-minded professional approach enhances his ability to deliver exceptional customer service.
Previous Experience at ContractPodAi®
Osmond Okpala worked at ContractPodAi® from 2018 to 2022. He started as an Associate Account Executive and was later promoted to Customer Success Manager. His tenure saw him manage client accounts and projects, ensuring optimal deployment and use of ContractPodAi®'s services. During his time there, he was based in the Greater New York City Area and contributed to the company's growth and customer satisfaction.
Sales Roles at Thomson Reuters
Osmond Okpala held several positions at Thomson Reuters from 2015 to 2018. He began as an Associate in Corporate Sales, then transitioned to an Inside Sales role. Over these three years, he honed his sales skills, developed extensive industry knowledge, and built valuable client relationships in the Greater New York City Area.
Educational Background
Osmond Okpala holds a Master of Arts (M.A.) in Strategic Communication from Seton Hall University, earned between 2013 and 2015. He also has a Bachelor of Arts (B.A.) in Communication and Media Studies from the American University of Nigeria, where he studied from 2005 to 2010. His academic background provides a solid foundation for his roles in customer success and corporate communication.