Nam Nguyen Trong
About Nam Nguyen Trong
Nam Nguyen Trong is a Key Account Manager based in Ho Chi Minh City, Vietnam, with a Bachelor's degree in International Business from Western Sydney University Vietnam. He has experience in business development, tutoring, and various roles in educational institutions, and focuses on the financial services industry to enhance client relationships.
Work at HyperVerge
Nam Nguyen Trong currently serves as a Key Account Manager at HyperVerge, a position he has held since 2023. His role involves maintaining key performance metrics such as Net Revenue Retention (NRR) and Net Promoter Score (NPS) to ensure client retention. He is also responsible for securing client testimonials and referrals, which are essential for building strong client relationships. Prior to this role, he worked as a Business Analyst Intern at HyperVerge for five months, where he gained valuable experience in the company's operations.
Education and Expertise
Nam Nguyen Trong studied International Business at Western Sydney University Vietnam, where he achieved a Bachelor's degree from 2020 to 2023. His academic background has equipped him with knowledge and skills relevant to business development and account management. This educational foundation supports his focus on the financial services industry in Vietnam, allowing him to expand his professional network effectively.
Background
Nam Nguyen Trong has a diverse professional background, having worked in various roles before his current position. He served as an Executive Assistant at Bach Khoa University from 2019 to 2020 and as an EAP Tutor at Western Sydney University from 2021 to 2023. Additionally, he worked as a Teaching Assistant at the British Council from 2021 to 2022. His experiences across different organizations have contributed to his skill set in business development and client management.
Previous Employment Experience
Before joining HyperVerge, Nam Nguyen Trong worked briefly at Metamart Global JSC as a Business Development professional in 2023. His role there lasted for two months and provided him with insights into business operations in Ho Chi Minh City. His previous positions, including his internship at HyperVerge and his roles at educational institutions, have collectively enhanced his understanding of client needs and business strategies.