Naveen Baskaran N
About Naveen Baskaran N
Naveen Baskaran N serves as the Global Head of Account Management and Customer Success at HyperVerge, where he focuses on enhancing customer satisfaction through AI-powered SaaS products. With a background in engineering and account management, he has held various roles at HyperVerge and Rolls-Royce, contributing to his expertise in building high-performing teams.
Work at HyperVerge
Naveen Baskaran N currently serves as the Global Head of Account Management & Customer Success at HyperVerge, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and managing key accounts. Prior to this, he held various positions within HyperVerge, including Global Head of Key Account Management and Principal Key Account Manager. His tenure at HyperVerge began in 2019 as a Key Account Manager, where he contributed to the company's growth and customer engagement strategies.
Education and Expertise
Naveen holds a dual degree in Mechanical Engineering (B.Tech and M.Tech) from the Indian Institute of Technology, Madras, where he studied from 2012 to 2017. His academic background includes a focus on engineering principles and applications. He also completed his 12th standard board at Maharishi Vidya Mandir Senior Secondary School, studying subjects such as Physics, Chemistry, Mathematics, Computer Science, and English. This educational foundation supports his expertise in account management and customer success.
Background
Naveen has a diverse professional background, having worked in various roles across multiple organizations. He began his career at Rolls-Royce, where he held several positions, including Graduate Engineering Trainee and Manufacturing Engineer. His experience spans different locations, including the United Kingdom and India. Additionally, he has participated in international programs, such as serving as a delegate for the Harvard Project for Asian and International Relations and at National Taiwan University.
Achievements
Throughout his career, Naveen has demonstrated a commitment to building high-performing teams and enhancing customer success. His work at HyperVerge aims to leverage AI-powered SaaS products to delight customers globally. He has a career philosophy centered on enjoying the process of achieving outcomes and believes in ethical success. His various roles in account management have contributed to his understanding of customer needs and business strategies.