Andrew Jacobson
About Andrew Jacobson
Andrew Jacobson serves as the Client Services Team Lead for the North Territory at IANS, where he has worked since 2022. He has a background in client services, having previously held positions as a Client Services Representative and Senior Client Services Representative at IANS, and he holds a Bachelor of Arts in Sociology with a minor in Spanish from Gettysburg College.
Current Role at IANS
Andrew Jacobson serves as the Client Services Team Lead for the North Territory at IANS. He has held this position since 2022, contributing to the company's operations in Boston, Massachusetts. In this role, he manages the largest and most strategic accounts, demonstrating his capability in handling high-profile clients. His leadership focuses on enhancing team performance and client satisfaction.
Previous Experience at IANS
Prior to his current role, Andrew Jacobson worked at IANS in various capacities. He began as a Client Services Representative from 2019 to 2020, before advancing to Senior Client Services Representative from 2020 to 2022. During his tenure, he implemented performance review processes to support career growth among team members and played a significant role in identifying training needs.
Education Background
Andrew Jacobson completed his Bachelor of Arts degree with a major in Sociology and a minor in Spanish at Gettysburg College from 2014 to 2018. His educational journey began at Wilton High School, where he studied from 2009 to 2013, followed by a year at Kent School in 2013 to 2014. This academic background has equipped him with a diverse skill set relevant to his professional roles.
Early Career Experience
Before joining IANS, Andrew Jacobson gained experience as a Summer Camp Counselor at Wilton Family YMCA in 2012. This role, which lasted for two months, provided him with foundational skills in team management and client interaction, which have been beneficial in his subsequent positions.