Anthony Baker

Client Services Specialist @ IANS

About Anthony Baker

Anthony Baker is a Client Services Specialist at IANS, where he manages operational tasks and engages with industry experts. He has a background in writing and client services, with previous roles at Bucknell University and Granite Telecommunications.

Current Role at IANS

Anthony Baker serves as a Client Services Specialist at IANS, a position he has held since 2022. In this role, he manages operational tasks and engages with clients to ensure their needs are met. His responsibilities include working cross-functionally with Account Managers and collaborating with industry experts to enhance client service delivery.

Previous Experience

Prior to his current role, Anthony Baker worked at Bucknell University as a Writing Consultant from 2021 to 2022, where he provided support to students in developing their writing skills. He also served as a Teaching Assistant for two months in 2021. Additionally, he was a Client Services Representative at Granite Telecommunications for three months in 2022 and worked as a Writing Tutor at the Community College of Philadelphia from 2019 to 2020.

Educational Background

Anthony Baker studied at the Community College of Philadelphia, where he earned an Associate of Arts degree in English from 2018 to 2020. He then attended Bucknell University, completing a Bachelor of Arts degree in English Language and Literature from 2020 to 2022. His education has provided him with a strong foundation in communication and writing.

Engagement with Industry Experts

As part of his role at IANS, Anthony Baker engages with industry experts to enhance the services provided to clients. This interaction allows him to stay informed about industry trends and best practices, which he incorporates into his client service strategies.

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