Ryan Anderson
About Ryan Anderson
Ryan Anderson is an Account Manager with experience in the InfoSec and Tech industries. He has worked in various roles in the Greater Boston area since 2018, including positions at DraftKings Inc., Wayfair, and IANS.
Current Role at IANS
Ryan Anderson has been employed as an Account Manager at IANS since 2022. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His work focuses on providing solutions tailored to client needs within the information security and technology sectors.
Professional Experience in Customer Service
Prior to his current position, Ryan worked at DraftKings Inc. as a Customer Service Specialist from 2020 to 2022. In this capacity, he developed skills in client interaction and problem resolution, contributing to a positive customer experience. His experience in customer service has been foundational in his subsequent roles.
Background in Business Management
Ryan holds a Bachelor of Arts degree in Business Management and Economics. He studied at Florida Gulf Coast University, where he completed a Bachelor of Science in Business Administration and Management from 2014 to 2019. This educational background supports his expertise in account management and business operations.
Previous Roles in the Greater Boston Area
Ryan has held multiple roles in the Greater Boston area since at least 2018. He worked at Wayfair in various capacities, including Onboarding Business Account Manager and Retention Business Account Manager, from 2019 to 2022. His diverse experience at Wayfair has contributed to his understanding of business account management.
Internship Experience at Florida Gulf Coast University
In 2018, Ryan gained valuable experience as an Athletic Communications Intern at Florida Gulf Coast University for four months. He also served as a Front Office Intern during the same year, further enhancing his skills in communication and office management. These internships provided a foundation for his career in business and account management.