Tess Mistretta
About Tess Mistretta
Tess Mistretta is a Senior Client Services Specialist at IANS, where she has worked since 2023. She previously held positions at the Broad Institute of MIT and Harvard and IANS, and she earned her Bachelor of Arts in Psychology from Gettysburg College.
Work at IANS
Tess Mistretta has been employed at IANS since 2023, currently holding the position of Senior Client Services Specialist. In this role, she is responsible for managing client relationships and ensuring high levels of customer satisfaction. Prior to her current position, she worked as a Client Services Specialist at IANS from 2021 to 2023, where she developed her skills in client management and support.
Previous Experience at Broad Institute
Before joining IANS, Tess Mistretta worked at the Broad Institute of MIT and Harvard as an Accessioning Technician. Her tenure at the institute lasted 11 months in 2021, during which she contributed to the management of biological samples and data processing in a research environment located in Cambridge, Massachusetts.
Education and Expertise
Tess Mistretta earned her Bachelor of Arts (B.A.) in Psychology from Gettysburg College, where she studied from 2015 to 2019. Her educational background provides her with a strong foundation in understanding human behavior, which is beneficial in her client services roles. Additionally, she completed her high school education at Bernards High School from 2011 to 2015.
Career Progression
Tess Mistretta's career has shown a clear progression in client services roles. Starting as a Client Services Specialist at IANS in 2021, she advanced to the position of Senior Client Services Specialist within two years. Her prior experience at the Broad Institute further complements her professional development in the field.