Alexandre Duvieusart
About Alexandre Duvieusart
Alexandre Duvieusart is a Field Service Engineer at Iba, where he has worked since 2015, managing product life cycles and ensuring optimal machine performance. He has previous experience at Eastman Kodak and Creo, where he specialized in product support and remote assistance.
Work at IBA
Alexandre Duvieusart has been employed at IBA as a Field Service Engineer since 2015. In this role, he manages the product life cycle from the design phase through to the end of life, ensuring that products perform optimally and reliably. His responsibilities include providing technical support and maintaining communication between various stakeholders, including research and development teams and field engineers.
Previous Experience at Eastman Kodak
Before joining IBA, Alexandre Duvieusart worked at Eastman Kodak as a Product Support Specialist from 2008 to 2014. During his six years in this position, he was based in Rochester, New York, where he provided support for product-related issues and contributed to enhancing customer satisfaction through effective problem resolution.
Career at Creo
Alexandre Duvieusart served as the Focal Point for Remote Support at Creo from 2001 to 2007. His six-year tenure in Canada involved providing remote assistance and support for high-technology products, ensuring that customers received timely and effective solutions to their technical challenges.
Training and Development Expertise
In his various roles, Alexandre Duvieusart has been responsible for training engineers, customers, and dealers on high-technology machines. His training initiatives aim to enhance the understanding and operational efficiency of complex machinery, contributing to improved performance and reliability.
Language Proficiency and Safety Expertise
Alexandre Duvieusart is fluent in French and English and possesses strong proficiency in Dutch. He has expertise in Environment Health Safety (EHS), radioprotection, and electrical safety (BA5), which supports his ability to ensure compliance and safety in technical environments.