Clara Castineira Puch
About Clara Castineira Puch
Clara Castineira Puch is a Customer Services Specialist and SAP SD Key User at Iba, where she has worked since 2015. With a focus on optimizing customer service operations through SAP systems, she has nearly two decades of experience in the field, including roles in Spain and France.
Work at IBA
Clara Castineira Puch has been employed at IBA since 2005, serving in various roles for a total of 19 years. Currently, she holds the position of Customer Services Specialist - SAP SD Key User, a role she has occupied since 2015. In this capacity, she specializes in the SAP SD (Sales and Distribution) module, providing essential support for customer service operations. Clara has played a significant role in the implementation and optimization of SAP systems, contributing to enhanced efficiency in customer service processes at IBA.
Education and Expertise
Clara Castineira Puch possesses extensive expertise in customer service, particularly within the medical technology sector. Her specialization in the SAP SD module allows her to effectively support customer service operations. Clara's background includes significant experience in proton therapy solutions, which further enhances her capabilities in customer service within this specialized field.
Background
Before joining IBA, Clara Castineira Puch worked at Ayuntamiento De Madrid as a Management Secretary from 1998 to 2000. She then transitioned to Crédit Agricole Alpes Provence, where she served as Gestion Offres De Prêt from 2004 to 2005. These roles provided her with foundational experience in management and customer service, which she has built upon throughout her career.
Professional Experience
Clara Castineira Puch has accumulated a diverse range of professional experiences over the years. Her tenure at IBA has been marked by her contributions to customer service and SAP system optimization. Prior to her current role, she gained valuable experience in management and customer service in both public and private sectors, including her positions in Spain and France.