Elva Fan
About Elva Fan
Elva Fan is a Customer Support Specialist of APAC and Medical Physicist at IBA, with over ten years of experience in the field. She holds multiple degrees in physics and has extensive experience in teaching, research, and product promotion across the Asia Pacific region.
Work at IBA
Elva Fan has been employed at IBA since 2014, serving as a Customer Support Specialist of APAC and Medical Physicist. In this role, she coordinates the 24/7 global hotline support program, collaborating with offices located in Germany and the USA. Her responsibilities include covering the Japan and Korean markets, as well as other regions in APAC, for on-site installation and training of clinical physicists on new products. She also trains sales teams and distributors on new product launches and participates in tender meetings as an IBA representative.
Education and Expertise
Elva Fan holds multiple degrees from the University of Minnesota-Twin Cities. She achieved a Master of Science (M.S.) in Biophysical Science and Medical Physics from 2008 to 2011, and another Master of Science (M.S.) in Chemical Physics from 2005 to 2008. Additionally, she completed a Bachelor of Science (B.S.) in Applied Physics at the University of Science and Technology of China. She has also pursued medical device business-related coursework from 2011 to 2012.
Background
Elva Fan possesses over 5 years of physics laboratory research experience, utilizing various experimental equipment. She has over 6 years of experience teaching college physics as a secondary instructor, showcasing her leadership and communication skills. Furthermore, she has over 1.5 years of clinical experience in the Radiation Oncology Department under the supervision of an ABR-certified Medical Physicist.
Achievements
Elva Fan has been involved in presenting and promoting IBA's Dosimetry solutions to prospective customers in the Asia Pacific region, including China. She assists the Quality Assurance Department in applying for cFDA approval for new product certifications. Additionally, she provides feedback from training experiences to the R&D team for future product development. Her selection as an Anatomy Teaching Assistant with cadaver dissection practice reflects her strong academic performance.