Nick Narloch
About Nick Narloch
Nick Narloch serves as the Director of Customer Support: Americas at IBA, where he has worked since 2016. With over a decade of experience in the Radiation Oncology Medical Device field, he focuses on leveraging innovation and optimization to enhance company performance.
Work at IBA
Nick Narloch has served as the Director of Customer Support: Americas at IBA since 2016. In this role, he has focused on leveraging innovation, automation, and optimization to develop solutions that positively influence the company's financial performance. He is a key member of the Global Management Team, reporting directly to the Executive VP of Global Operations. Prior to his current position, Narloch held roles as a Customer Support Specialist and Product Specialist: 3D Patient QA at IBA, gaining valuable experience in customer support and product management.
Education and Expertise
Nick Narloch holds a Bachelor of Science in Nuclear Engineering from the University of Wisconsin-Madison, which he completed from 1999 to 2004. He furthered his education at Harvard Extension School, where he earned a Graduate Certificate in Principles of Finance and a Master of Liberal Arts in Business Administration and Management between 2018 and 2021. His educational background supports his extensive expertise in the medical device industry, particularly in Radiation Oncology.
Background
Nick Narloch has over 14 years of experience in the medical device industry, specifically within the Radiation Oncology sector. His career includes significant roles at TomoTherapy, Inc, where he worked as a Senior Medical Physicist-Support Specialist from 2004 to 2011. His international career experiences have provided him with critical insights into global healthcare functions and cultural awareness, enhancing his adaptability in various customer-facing roles across North/South America, EMEA, and APAC territories.
Achievements
Throughout his career, Nick Narloch has demonstrated a commitment to continual staff development and mentorship. He is recognized as a thought leader in the global device manufacturing ecosystem, focusing on go-to-market strategies and monetized service organizations. His ability to communicate complex technical topics effectively to diverse audiences, including sales, R&D, and upper management, has contributed to his success in various roles.