Patrick Delcour
About Patrick Delcour
Patrick Delcour serves as the Service Development Manager at IBA, a position he has held since 2016. He has a background in engineering, having studied at Université Catholique de Louvain and EPFL, and has accumulated extensive experience in various roles within IBA since 2005.
Current Role at IBA
Patrick Delcour serves as the Service Development Manager RPS at IBA, a position he has held since 2016. In this role, he is responsible for overseeing service development initiatives and ensuring the effective delivery of services within the organization. His experience in various capacities at IBA has contributed to his understanding of the operational and strategic aspects of service management.
Previous Positions at IBA
Patrick Delcour has held multiple roles at IBA prior to his current position. He worked as a Project Manager for one year from 2008 to 2009, where he managed project timelines and deliverables. He then transitioned to the role of CS Operations Team Leader from 2009 to 2013, overseeing customer service operations. Additionally, he served as a Field Engineer from 2005 to 2007, providing technical support and solutions.
Education Background
Patrick Delcour studied at Université Catholique de Louvain from 1999 to 2005, completing a six-year program. He also attended École Polytechnique Fédérale de Lausanne (EPFL) in 2004 for a brief period. His educational background has equipped him with the knowledge and skills necessary for his roles in service development and project management.
Career Progression
Patrick Delcour's career at IBA showcases a clear progression through various technical and managerial roles. Starting as a Field Engineer, he advanced to positions such as Project Manager and CS Operations Team Leader, before assuming his current role as Service Development Manager RPS. This trajectory reflects his growing expertise in service management and operational leadership.