Alex Truitt
About Alex Truitt
Alex Truitt is a Fraud Operations Analyst with extensive experience in fraud prevention and customer service. He has worked at Ibotta, Inc. in various roles since 2016 and holds a Bachelor's Degree in Strategic Communication from the University of Denver and a Master's Degree in Entertainment Business from Full Sail University.
Work at Ibotta
Alex Truitt has held multiple positions at Ibotta, Inc. since joining the company. He started as a Customer Service Representative from 2016 to 2017, where he gained foundational experience in customer support. He then transitioned to the role of Ibotta Care Trainer from 2017 to 2018, focusing on training new staff in customer service protocols. From 2018 to 2020, he served as the Fraud Operations Team Lead, overseeing fraud prevention initiatives. Since 2020, he has been working as a Fraud Operations Analyst, contributing to the company's efforts in identifying and mitigating fraudulent activities.
Education and Expertise
Alex Truitt earned a Bachelor’s Degree in Strategic Communication from the University of Denver, where he studied from 2012 to 2016. He furthered his education by obtaining a Master of Science (M.S.) in Entertainment Business from Full Sail University, completing his studies from 2016 to 2017. His educational background equips him with skills in communication and business strategies, which are applicable in his roles within fraud operations.
Background
Before joining Ibotta, Alex Truitt completed a four-month internship at Blake Communications in 2015, located in the Greater Denver Area. This early experience provided him with insights into the communications field and helped shape his professional journey. His career has been primarily based in Denver, Colorado, where he has developed expertise in fraud operations and customer service.
Career Progression
Alex Truitt's career has shown a clear progression in the field of fraud operations and customer service. Starting as a Customer Service Representative at Ibotta, he quickly moved into training roles and then into leadership as a Team Lead. His current position as a Fraud Operations Analyst reflects his ongoing commitment to enhancing fraud prevention measures within the company.