Amanda Stakley
About Amanda Stakley
Amanda Stakley is a Customer Services Agent at Ibotta, Inc. in Littleton, CO, with a background in healthcare and a Bachelor's Degree in Psychology from the University of Phoenix-Online.
Work at Ibotta
Amanda Stakley has been employed at Ibotta, Inc. as a Customer Services Agent since 2018. In this role, she utilizes her customer service skills to assist users and enhance their experience with the company's services. Ibotta is known for its cash-back rewards platform, and Stakley's position involves addressing customer inquiries and providing support in a tech-driven environment. Her ongoing tenure of six years reflects her commitment to the company and its mission.
Education and Expertise
Amanda Stakley earned a Bachelor's Degree in Psychology from the University of Phoenix-Online. This educational background provides her with insights into human behavior, which can be beneficial in her customer service role. Additionally, she possesses certifications in Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR), indicating her preparedness for healthcare-related situations. Her skills in Vital Signs and Acute Care further demonstrate her diverse expertise beyond traditional customer service.
Background in Healthcare
Before joining Ibotta, Amanda Stakley worked at Centura Health as a Certified Nursing Assistant from 2014 to 2018. During her four years in this role, she gained valuable experience in patient care and developed skills that are applicable in both healthcare and customer service settings. This background in the healthcare industry contributes to her ability to handle customer inquiries with empathy and understanding.
Skills and Competencies
Amanda Stakley possesses a range of skills that enhance her effectiveness as a Customer Services Agent. Her expertise in Vital Signs and Acute Care showcases her ability to manage health-related inquiries. Additionally, her certifications in BLS and CPR reflect her preparedness for emergency situations. Stakley's experience in the internet industry further highlights her adaptability to tech-driven environments, making her a versatile asset in customer service roles.
High School Education
Amanda Stakley completed her high school education at Douglas County High School, where she achieved her diploma from 2002 to 2006. This foundational education provided her with essential skills and knowledge that have supported her career development in both healthcare and customer service.