Christian Rivera
About Christian Rivera
Christian Rivera is a Senior Network Operation Manager at Mercer Advisors in Denver, Colorado, with a background in Computer Information Systems from Devry University. He has extensive experience in network engineering and IT management, including a previous role at Ibotta, Inc.
Work at Ibotta
Christian Rivera worked at Ibotta, Inc. as a Network Engineer from January 2017 to October 2017. During this period, he contributed to the company's network operations in Denver, Colorado. His role involved defining and implementing proactive measures to prevent system downtime, ensuring minimal disruption to daily operations.
Current Role at Mercer Advisors
Since 2019, Christian Rivera has held the position of Senior Network Operation Manager at Mercer Advisors in Denver, Colorado. In this role, he oversees network operations and is responsible for the management and development of user support systems related to business telecommunications technologies, particularly those with remote access requirements.
Education and Expertise
Christian Rivera studied Computer Information Systems at Devry University, where he achieved a degree in the field. His educational background provides him with a solid foundation in IT and network management, which he applies in his current and previous roles.
Background in IT Development
Christian Rivera played a significant role in establishing the IT department at his previous workplace. He worked closely with the IT Director to develop project management strategies, create policies and procedures, and manage software and hardware procurement. His contributions were essential in building the department from the ground up.
Technical Skills and Responsibilities
In his professional capacity, Christian Rivera conducts in-depth interviews with subject matter experts to gain a comprehensive understanding of IT assets and software functionalities. This approach enables him to effectively manage and support the systems critical to business operations.