Jennifer Lyke
About Jennifer Lyke
Jennifer Lyke serves as the IC Operations Interim Lead Supervisor at Ibotta, Inc., bringing over 17 years of customer service experience. She has held various roles in the security and technology sectors, including positions at ADT and Tyco Integrated Security.
Current Role at Ibotta
Jennifer Lyke serves as the IC Operations Interim Lead Supervisor at Ibotta, Inc. since 2020. In this role, she oversees operational processes and ensures efficient workflow within the team. Her experience in customer service and operational management contributes to her effectiveness in this position.
Previous Experience at Ibotta
Before her current role, Jennifer worked at Ibotta, Inc. as an IC Operations Supervisor from 2019 to 2020. She also held the position of Customer Service Specialist & Social Moderator from 2018 to 2019. In these roles, she focused on enhancing customer interactions and managing operational tasks.
Experience at ADT
Jennifer Lyke worked at ADT in various capacities from 2000 to 2006. Her roles included Authorized Dealer DLL, Representative III, and Processor II – CARMS/ADMIN SAS. During her tenure, she developed skills in customer service and operational processes, contributing to her professional growth.
Background in Customer Service
With 17 years of customer service experience, Jennifer specializes in effective communication across multiple platforms. She has consistently demonstrated her ability to resolve issues and provide accurate information, which has been a key aspect of her career.
Education and Qualifications
Jennifer achieved an Associate's degree from Rogue Community College, where she studied from 1996 to 1998. This educational background laid the foundation for her career in customer service and operations management.