Joel Heard
About Joel Heard
Joel Heard is an Associate Decision Scientist at Ibotta, Inc., where he has worked since 2021. He has a diverse background in business operations and customer support, with previous roles at Ibotta, TurboTenant, and Galvanize, among others.
Current Role at Ibotta
Joel Heard currently serves as an Associate Decision Scientist at Ibotta, Inc., a position he has held since 2021. In this role, he utilizes his analytical skills to support data-driven decision-making processes within the organization. His work contributes to optimizing Ibotta's offerings and enhancing user experiences.
Previous Experience at Ibotta
Joel Heard has held multiple positions at Ibotta, Inc. prior to his current role. He worked as a Technical Account Manager for seven months in 2019, a Technical Analyst for ten months from 2018 to 2019, and as a Reporting Analyst for one year from 2020 to 2021. Additionally, he briefly served as a Senior Reporting Analyst in 2021 for four months. His diverse roles have provided him with a comprehensive understanding of the company's operations and analytics.
Education and Academic Background
Joel Heard studied at the University of Colorado Colorado Springs, where he earned a Bachelor's degree in Business Management from 2012 to 2015. He furthered his education at Colorado State University, achieving a Bachelor of Business Administration (BBA) with a focus on Organization and Innovation Management from 2015 to 2016. His academic background supports his expertise in business operations.
Experience in Other Organizations
In addition to his roles at Ibotta, Joel Heard has worked in various capacities across different organizations. He served as a Community & Facility Coordinator at Galvanize Inc. for six months in 2016, managing a campus and addressing member requests. He also worked as a Business Operations Manager at TurboTenant from 2017 to 2018 and as a Wrangler at Lost Valley Ranch from 2014 to 2015. His experience spans hospitality, retail, and food service industries.
Skills and Competencies
Joel Heard possesses a range of competencies that enhance his professional capabilities. He has developed skills in business operations, customer support, communication, team building, and advanced Excel usage. These skills are essential for his roles in data analysis and operational management, contributing to effective teamwork and project execution.