Liz Campagna

Customer Care @ Ibotta

About Liz Campagna

Liz Campagna is a customer care professional with a strong background in customer experience and communication strategies. She has worked at McKinsey & Company since 2016 and has held various roles in customer service and public relations throughout her career.

Work at McKinsey & Company

Liz Campagna has been employed at McKinsey & Company since 2016, where she serves in a role focused on Recruiting Administration. In this position, she utilizes her extensive background in customer experience to enhance recruitment processes. Additionally, she has contributed to managing and strategizing content and social knowledge platforms within the organization, demonstrating her ability to integrate communication strategies effectively.

Previous Employment Experience

Before joining McKinsey & Company, Liz Campagna held various positions that contributed to her professional development. She worked as a Customer Experience Manager at Peppers & Rogers Group from 2014 to 2016, where she focused on enhancing customer interactions. Prior to that, she served as a Social Knowledge Specialist at the same company from 2012 to 2014. Her earlier experience includes a role as a Public Relations and Social Media Account Coordinator at Zion & Zion from 2011 to 2012 and as an Asset Management Coordinator at Geoeye from 2006 to 2009.

Education and Expertise

Liz Campagna completed her Bachelor of Arts degree in Advertising and Journalism at the University of Northern Colorado, studying from 1999 to 2004. Prior to her university education, she attended Glenwood Springs High School from 1995 to 1999. Her educational background has equipped her with the skills necessary for effective communication and customer engagement, which she applies in her current role and throughout her career.

Customer Care Focus

In her professional roles, Liz Campagna emphasizes delivering positive customer feedback through effective communication strategies. Her strong background in customer experience allows her to implement practices that enhance customer satisfaction and engagement. This focus is evident in her work at McKinsey & Company, where she leverages her expertise to improve recruitment and customer interactions.

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