Madison Riggins
About Madison Riggins
Madison Riggins is a Fraud Investigator with a diverse background in administrative support and customer service roles. She has worked at Ibotta, Inc. since 2021 and has previous experience in various positions across several organizations.
Current Role as Fraud Investigator
Madison Riggins currently serves as a Fraud Investigator at Ibotta, Inc., a position she has held since 2021. In this role, she is responsible for identifying and mitigating fraudulent activities within the organization. Her experience in fraud operations and customer care at Ibotta has equipped her with the skills necessary to effectively manage fraud-related challenges.
Previous Experience at Ibotta
Prior to her current role, Madison Riggins worked at Ibotta, Inc. as a Fraud Operations Agent from 2020 to 2021 and as a Care Agent from 2017 to 2020. During her time as a Care Agent, she provided support to customers, addressing inquiries and resolving issues. Her progression within the company reflects her growing expertise in fraud prevention and customer service.
Education and Academic Background
Madison Riggins studied Sociology at the University of Northern Colorado, where she earned a Bachelor of Arts degree from 2010 to 2017. Additionally, she attended Metropolitan State University of Denver, focusing on Sociology from 2013 to 2016. Her academic background provides a foundation for her analytical skills and understanding of social dynamics, which are beneficial in her current role.
Work History and Roles
Madison Riggins has held various positions across different organizations. She worked as an Administrative Support Assistant IV at the City and County of Denver from 2016 to 2018. Her earlier roles include positions at RemX Specialty Staffing, Doida Crow Legal, VASA FITNESS, and OfficeMax. This diverse work history has contributed to her skill set in administration, customer service, and fraud investigation.