Michelle Kettleborough
About Michelle Kettleborough
Michelle Kettleborough is a Senior Workforce Management Analyst at Ibotta, Inc., where she has worked since 2021. She has a background in French Language and Literature and has held various roles at Ibotta, including Customer Care Agent and Workforce Management Specialist.
Work at Ibotta
Michelle Kettleborough has held multiple roles at Ibotta, Inc. She began her tenure as a Customer Care Agent from 2017 to 2019, where she provided support to customers. Following this role, she transitioned to the position of Workforce Management Specialist from 2019 to 2021, focusing on optimizing workforce efficiency. Since 2021, she has served as a Senior Workforce Management Analyst, where she continues to contribute to the company's operational strategies in the Greater Denver Area.
Education and Expertise
Michelle Kettleborough has a background in French Language and Literature. She studied at Colorado State University for one year from 1996 to 1997, and later completed her Bachelor's degree in the same field at Hunter College from 1997 to 1999. Additionally, she attended the University of Northern Colorado from 1994 to 1996. Her educational background supports her analytical skills and expertise in workforce management.
Background
Michelle Kettleborough has a diverse educational and professional background. She began her studies at the University of Northern Colorado before pursuing French Language and Literature at Colorado State University and Hunter College. Her career in workforce management began at Ibotta, Inc., where she progressed through various roles, gaining experience in customer care and workforce optimization.
Professional Experience Timeline
Michelle Kettleborough's professional experience includes several key positions at Ibotta, Inc. She worked as a Customer Care Agent from 2017 to 2019, then advanced to Workforce Management Specialist from 2019 to 2021. Currently, she holds the position of Senior Workforce Management Analyst, a role she has occupied since 2021. This timeline reflects her growth and development within the company.