Eliza H.
About Eliza H.
Eliza H. is an operations professional with a diverse background in client relations and customer service, having worked in various roles across the beauty and hospitality industries. She currently serves in operations at Ice Miller LLP and has a degree in Business Administration from Ball State University.
Current Role at Ice Miller LLP
Eliza H. has been working at Ice Miller LLP in the Operations department since 2020. Her role involves managing various operational tasks to support the firm's objectives. Based in Indianapolis, Indiana, she has contributed to the firm's efficiency and effectiveness over the past four years.
Previous Experience in the Beauty Industry
Eliza H. has extensive experience in the beauty industry, having worked as a Beauty Advisor at SEPHORA from 2010 to 2013. She then served as a Cosmetic Counter Manager at Von Maur for one year in 2014 to 2015. Additionally, she worked as a Selling Specialist and Freelance Makeup Artist at MAKE UP FOR EVER from 2014 to 2016, where she further developed her skills in client interaction and product knowledge.
Hospitality and Customer Service Background
Eliza H. has a background in hospitality, having worked as a Concierge at Conrad Hotels & Resorts from 2012 to 2014. This role allowed her to enhance her customer service skills. She also worked as a Crew Scheduler at Republic Airways from 2019 to 2021, where she managed scheduling tasks to ensure operational efficiency.
Education and Academic Achievements
Eliza H. studied Business Administration at Ball State University, where she gained foundational knowledge in business principles. Additionally, she earned an Associate's degree from Ivy Tech Community College, further enhancing her educational background and preparing her for various roles in operations and client relations.
Client Relations Experience
Eliza H. worked at Keffer Barnhart LLP in Indianapolis, Indiana, from 2017 to 2019 as a Client Relations professional. In this role, she focused on fostering relationships with clients and ensuring their needs were met. Prior to that, she served as an Administrative Assistant at the same firm from 2016 to 2017, where she supported various administrative functions.