Ratan Saxena
About Ratan Saxena
Ratan Saxena is the Head of Technology Digital Business at ICICI Lombard, where he manages a team of 65 to deliver digital solutions. He has extensive experience in IT development and project management, having held various leadership roles in notable companies such as Tata AIG and AIG Systems Solutions.
Work at ICICI Lombard
Currently, Ratan Saxena holds the position of Head - Technology Digital Business at ICICI Lombard. He has been with the organization since 2013, overseeing a team of 65 members, including vendor staff. His responsibilities include delivering digital business solutions and ensuring the integration of multiple applications to enhance customer experience. He has played a significant role in strategizing the architecture that supports these initiatives, ensuring scalability and competitive advantage through innovative technology solutions.
Previous Experience in Technology and Management
Ratan Saxena has a diverse background in technology and management. He worked at Global Respond as Team Lead from 2002 to 2004 and later joined AIG Systems Solutions, now Mphasis, as Assistant Project Director from 2004 to 2009. His tenure at Tata AIG as PSM Head – IT Development & Support lasted from 2012 to 2013. Additionally, he served as a Customer Service Executive at GTL Global Tele Systems Ltd in 2002 and as a Team Lead at the same company in 2004.
Education and Expertise
Ratan Saxena studied Information Technology Project Management at the National Institute of Management, where he achieved a Masters in Project Management from 2007 to 2008. He also attended the Indian Institute of Management Ahmedabad in 1970. His educational background supports his extensive expertise in technology management and project delivery.
Key Contributions to Technology Projects
Ratan Saxena has made significant contributions to technology projects throughout his career. Notably, he played a key role in transforming a company's web portal from a thick client to a thin client, which improved user accessibility and performance. His ability to rally diverse stakeholders across business, IT, and vendor partners has been instrumental in delivering business value through IT solutions.