Michelle Ballesteros
About Michelle Ballesteros
Michelle Ballesteros is an experienced Account Manager currently working at ICIS since 2020. She has a background in sales and operations, having previously held positions at Reed Elsevier Philippines and Sykes Philippines.
Work at ICIS
Michelle Ballesteros has been serving as an Account Manager at ICIS since 2020. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her experience in account management allows her to effectively address client needs and contribute to the company's objectives.
Previous Employment at Reed Elsevier Philippines
Before joining ICIS, Michelle worked at Reed Elsevier Philippines as a Sales Development Representative from 2017 to 2020. During her three years in this position, she focused on developing sales strategies and building relationships with clients in Quezon City, Philippines.
Experience at Sykes Philippines
Michelle has extensive experience from her time at Sykes Philippines, where she worked for a total of eight years. She began as a Content Moderator from 2009 to 2012 and later advanced to the role of Operations Team Lead from 2012 to 2017. In these positions, she developed skills in content management and team leadership.
Education and Expertise
Michelle studied at Our Lady of Fatima University, where she gained foundational knowledge that supports her career in account management and sales. Her educational background, combined with her professional experience, equips her with the expertise needed to excel in her current role.
Personal Interests
In her spare time, Michelle enjoys traveling and spending time with her family and pet dogs. She also has a passion for music and was a vocalist in a band, showcasing her diverse interests outside of her professional life.