Stephanie Collard
About Stephanie Collard
Stephanie Collard is a Senior Insight and Customer Experience Executive at ICIS, where she has worked since 2021. She has a background in business management, economics, and politics, with previous roles at KPMG and Whitbread.
Work at ICIS
Stephanie Collard has been employed at ICIS as a Senior Insight and Customer Experience Executive since 2021. In this role, she focuses on enhancing customer experience and providing insights that drive business decisions. Her position is based in Bishopsgate, where she has contributed to the company's objectives for three years.
Education and Expertise
Stephanie Collard studied at Kingston College, where she achieved A levels in Business, Economics, and Politics. She furthered her education at the University of Brighton, earning a BA(Hons) in Business Management from 2011 to 2014. Her educational background provides a strong foundation for her roles in customer experience and insights.
Background
Stephanie Collard's professional background includes various roles in customer experience and analysis. She began her career with a research internship at KPMG in 2013. She then held multiple positions at Whitbread, including Operations Manager from 2014 to 2018, Product & Pricing Analyst from 2018 to 2019, and Customer Experience Insight Analyst from 2019 to 2020.
Career Progression at Whitbread
At Whitbread, Stephanie Collard progressed through several roles that enhanced her expertise in customer experience and operational management. She served as Operations Manager for four years, followed by a role as Product & Pricing Analyst for six months, and concluded her tenure there as a Customer Experience Insight Analyst for one year.