Tracy Cai
About Tracy Cai
Tracy Cai is a Key Account Manager at ICIS, specializing in the East China Market, with prior experience in the financial and fintech sectors. She holds a Master of Science in Public Policy and Management from Carnegie Mellon University and a Bachelor of Arts in History from Fudan University.
Work at ICIS
Tracy Cai has been serving as a Key Account Manager at ICIS since 2020. In this role, she focuses on the East China Market, leveraging her expertise in commodity trading and new material production. Her responsibilities include managing key client relationships and developing strategies to enhance service delivery and client satisfaction.
Previous Experience in Key Account Management
Before joining ICIS, Tracy Cai worked at Airwallex as a Key Account Manager from 2018 to 2020. During her two years there, she was responsible for managing client accounts and ensuring the delivery of financial services. Her experience in the fintech industry has contributed to her skills in client management and strategic planning.
Education and Expertise
Tracy Cai holds a Master of Science in Public Policy and Management from Carnegie Mellon University, where she studied from 2011 to 2013. She also earned a Bachelor of Arts in History from Fudan University, completing her studies from 2007 to 2011. Additionally, she participated in an exchange program at the University of California, San Diego, focusing on International Relations and Affairs from 2009 to 2010.
Teaching Experience at Carnegie Mellon University
Tracy Cai served as a Teaching Assistant at Carnegie Mellon University for two courses: Applied Economic Analysis in 2012 and Strategic Presentation Skills from 2012 to 2013. Her teaching roles involved supporting faculty in course delivery and assisting students in understanding complex concepts.
Leadership Role in Student Consulting International Organization
Tracy Cai held the position of Vice President, Operations at the Student Consulting International Organization from 2012 to 2013. In this role, she was involved in managing operations and coordinating activities within the organization, contributing to its mission of providing consulting services.